Institute for Healthcare Improvement

Integrating Behavioral Health in the Emergency Department and Upstream

This report discusses barriers to integrating behavioral health in the ED; presents the results of a literature scan of existing models to address behavioral health needs in the ED and in communities; and identifies five drivers (emerging from six key themes from existing approaches) that form the building blocks of a theory of change for making improvements in this area.​

IHI/NPSF DAISY Award for Extraordinary Nurses 2018 Honorees Announced

The Institute for Healthcare Improvement (IHI) and the DAISY Foundation have announced the recipients of the 2018 IHI/NPSF DAISY Awards for Extraordinary Nurses. Erin Harlow-Parker, MS, APRN, PMSCNS-BC, of Children’s Healthcare of Atlanta, has been chosen to receive the individual award. The team award will go to the Surgical Care Unit at Children’s National Health System in Washington, DC. The awards will be conferred during the IHI/NPSF Patient Safety Congress, which takes place May 23-25, 2018, in Boston, Massachusetts.

WIHI: Pursuing Health Equity in North Carolina

April 19, 2018 | Eight health systems are working with IHI to elevate health equity to a strategic priority, confront institutional racism, and improve the livelihood and health of their patients, employees, and surrounding communities in eastern North Carolina.

Why Focusing on Professional Burnout Is Not Enough

With professional burnout rates in health care at an all-time high, IHI suggests shifting the focus from “burnout” to “joy in work.” This article describes the role of leaders and four proven steps to create joy in work.

WIHI: Sustaining and Strengthening Safety Huddles

April 5, 2018 | The safety huddle​ has become an important way for hospitals to surface safety concerns affecting patients and the workforce. But what does it mean for patient safety when it becomes just another meeting?

Order from Chaos: Accelerating Care Integration

Too often, care integration — the planned, thoughtful design of the care process for the benefit and protection of the patient — is lacking. This Lucian Leape Institute report addresses the issue of care integration with the aim of outlining the major barriers to effective integration and providing a framework for further consideration and action among stakeholders.

Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care

This Lucian Leape Institute report details how workplace safety is inextricably linked to patient safety. It highlights vulnerabilities common in health care organizations, discusses the costs of inaction, outlines what a healthy and safe workplace would look like, and offers seven recommendations for actions that organizations need to pursue to effect real change.

Safety Is Personal: Partnering with Patients and Families for the Safest Care

This Lucian Leape Institute report is a call to action for health leaders, clinicians, and policy makers to take the necessary steps to ensure patient and family engagement at all levels of health care. It identifies specific action items for health leaders, clinicians, and policy makers to pursue in making patient and family engagement a core value in the provision of health care.

Unmet Needs: Teaching Physicians to Provide Safe Patient Care

Unmet Needs is the culmination of three Lucian Leape Institute roundtable discussions and makes key recommendations for reforming medical education in order to improve patient safety. The paper was the first in a series of such reports on issues identified as top priorities in ongoing efforts to improve patient safety.

Shining a Light: Safer Health Care Through Transparency

This Lucian Leape Institute report offers sweeping recommendations to bring greater transparency in four domains: between clinicians and patients; among clinicians within an organization; between organizations; and between organizations and the public. It makes the case that true transparency will result in improved outcomes, fewer medical errors, more satisfied patients, and lowered costs of care.

Gearing Up for Patient Safety Awareness Week

Almost a year after announcing its merger with the National Patient Safety Foundation (NPSF), the Institute for Healthcare Improvement (IHI) celebrated Patient Safety Awareness Week (PSAW). Running through March 17, the week is focused on culture of safety and patient engagement.

Work at Raigmore Hospital Improves Patient Care

In this article, Amy Noble, senior charge nurse at Raigmore Hospital discusses how with the support of the Institute for Healthcare Improvement (IHI), they have been collecting data to help improve patient care.

If Healthcare Is a Human Right, How Do We Get There?

This article contains the views of Donald M. Berwick, MD, MPP along with others from a session called “Single-Payer Healthcare: Is It the Right Approach for the US?” at the 2018 National Health Policy Conference of America’s Health Insurance Plans in Washington, DC.